We strive to create and maintain long-term supplies of everything we deliver to customers in all sectors.
We shall be perceived as a leading company that meets its undertakings in respect of both promised quality and timely delivery.
This is achieved by:
• Dealing with our customers in a friendly but correct manner.
• In the event of quality defects, first rectifying them to the customer's satisfaction, and then discussing the allocation of rectification costs.
• Working to achieve continuous improvement and meeting requirements.
• Involving and informing all employees about our quality programme. The information must be open and accessible.
We are ISO 9001:2008 and 14001:2004 certified and thus comply with the manufacturing industry's most recent quality and environmental standards.